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ATHENA BEHAVIOURAL HEALTH · BY CARE SETTING

Online Psychiatry Consultation - Expert Mental Health Care From Wherever You Are

Expert psychiatric care, diagnosis, and therapy - from anywhere in India, on a secure video call.

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📞 +91 92890 86193  ·  💬 Chat on WhatsApp  · 📍 Delhi NCR · Guwahati

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Secure link sent within 30 min  ·  No app download needed
Available Across All of India
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Encrypted & Fully Confidential
Valid Prescriptions Issued
10+ Specialist Psychiatrists Online
Online Consultation

How Online Consultation Works

Your first online psychiatry session at Athena is designed to feel as complete as an in-person visit - with none of the commute.

Book Your Slot (2 minutes)

Visit athenabhs.com/book or WhatsApp us. Choose your preferred doctor, date, and time. Pay the consultation fee online to confirm. You receive an immediate confirmation with a secure video link.

Complete Your Pre-Session Form (10 minutes)

24 hours before your appointment, you receive a short intake form. Share your main concern, current medications, and any prior diagnoses. This means your psychiatrist arrives fully prepared - your session time is spent on clinical work, not administrative history-taking.

Your Video Session (45–60 min, first session)

Join via the secure link - no app download required, works in any browser. Your psychiatrist conducts a full psychiatric evaluation: presenting concern, history, mental status examination, risk assessment, and diagnosis if clear. You are encouraged to ask questions. Everything discussed is confidential.

Your Post-Session Plan (within 1 hour of session)

Within an hour of your session ending, you receive a written summary via email or WhatsApp: working diagnosis, treatment recommendations, any medication prescribed (with clear instructions), and the plan for your next appointment. Prescriptions are issued digitally and are valid across India.

What We Treat Online

What Can Be Assessed and Treated Online?

Most mental health conditions can be effectively assessed and managed via online psychiatry. The range is broader than most people expect - online consultation is not just for mild anxiety or check-ins

Mood & Affective

Major Depressive Disorder Persistent Depressive Disorder Bipolar Disorder (stable maintenance) Postpartum / Perinatal Depression Seasonal Affective Disorder Grief & Bereavement Adjustment Disorder

Anxiety & Related

Generalised Anxiety Disorder Panic Disorder Social Anxiety Disorder Health Anxiety Specific Phobias Insomnia & Sleep Disorders Exam / Performance Anxiety

Other Presentations

ADHD (adult assessment & management) OCD (assessment + CBT therapy online) PTSD (assessment; trauma therapy online) Schizophrenia (stable, medication review) Personality Disorders (therapy continuation) Mild–Moderate Addiction (relapse prevention) Eating Disorders (mild–moderate, nutritional follow-up)

What Online Consultation cannot Replace: : Acute psychiatric crises requiring physical intervention; medical detoxification from alcohol or drugs; emergency risk assessment requiring in-person evaluation; physical examination for medication initiation where baseline tests are required. In any of these cases, our team will guide you to the right in-person service immediately.

Privacy Architecture

Confidentiality & Privacy - What We Guarantee

Privacy is not a feature of Athena's online service. It is the foundation. We understand that seeking mental health care carries social stigma in India - and we have built our online service with that reality as the starting point.

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Encrypted Sessions

All video sessions run on end-to-end encrypted infrastructure. No third party can access your session.

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No Recording Policy

Sessions are never recorded. No audio or video is stored. Your words stay in the room.

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Discreet Billing

Bank statement shows 'Athena Health Services' - no diagnostic or mental health terminology on billing.

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Named Access Only

Your records are accessible only to you and your treating doctor. Not your employer, insurer, or family without your consent.

Data Type How It's Protected
Medical Records Stored in a HIPAA-equivalent encrypted system. Accessible only to your treating team and you.
Prescriptions Digital prescriptions are valid across India. Not routed through employer or insurance systems unless you request.
Session Notes Clinical notes are written by your doctor into your secure medical record. Not shared without written consent.
Insurance Claims You choose whether to file a claim. Many patients choose to pay privately for maximum confidentiality.
Family Access No information is shared with family members without your explicit written consent - regardless of who referred you.
Data Retention Your records are retained as per Indian health data regulations (7 years). Deletion requests handled per applicable law.
Evidence-Based

Is Online Psychiatry as Effective as In-Person Care?

The clinical evidence for telepsychiatry has strengthened significantly since 2020. Multiple randomised controlled trials and large-scale reviews have found that:

Patients with depression and anxiety who received therapy via video call showed equivalent symptom reduction to those seen in person - with higher completion rates and lower dropout. (Source: JAMA Psychiatry, meta-analysis of 8 trials, 2022)

Medication management for conditions including bipolar disorder, schizophrenia, and ADHD via telepsychiatry produced outcomes equivalent to in-person prescribing when combined with regular monitoring. (Source: Psychiatric Services, 2023)

In India specifically, telepsychiatry has been identified by the Ministry of Health & Family Welfare as an essential access mechanism for mental health care - particularly in regions with limited psychiatric infrastructure. (Source: NIMHANS Telemedicine Guidelines, 2021)

Online works especially well for:

  • ✓Medication management and follow-up reviews
  • ✓Cognitive Behavioural Therapy (CBT) - structured, technique-based
  • ✓Patients with social anxiety (less intimidating than clinic visits)
  • ✓Busy professionals who would otherwise not attend
  • ✓Patients in tier-2 or tier-3 cities without specialist access
  • ✓Continuity of care during travel or relocation

In-person is preferable for:

  • →First-episode psychosis (requires full mental status assessment)
  • →Conditions requiring physical examination or blood tests before medication
  • →Active suicidal ideation where safety cannot be assessed remotely
  • →Complex or unclear diagnoses requiring in-person clinical observation
  • →Medical detoxification and withdrawal management
Your Care Team

Meet Your Online Psychiatrist

Every doctor on Athena's online platform is a licensed psychiatrist with MBBS + MD Psychiatry qualifications registered with the Medical Council of India. You see real specialists - not counsellors or coaches presenting as doctors.

Dr. Ashish Mittal

Dr. Ashish Mittal

MBBS, MD Psychiatry

Alcohol & Drug De-addiction

Next Available: Today, 6:00 PM

Book with Dr. Mittal
Dr. Rahul Rai

Dr. Rahul Rai

MBBS, DPM (Psychiatry)

Anxiety, Depression, Panic Attacks

Next Available: Tomorrow, 10:00 AM

Book with Dr. Rai
Dr. Supriya Mathur

Dr. Supriya Mathur

MBBS, MD Psychiatry

Women's Mental Health

Next Available: Today, 4:30 PM

Book with Dr. Mathur
Dr. Mrigakshi Parasor

Dr. Mrigakshi Parasor

MD Psychiatry (AIIMS), MBBS

Child & Adolescent Psychiatry

Next Available: Tomorrow, 3:00 PM

Book with Dr. Parasor

If you'd prefer to be matched to the most appropriate doctor rather than choosing yourself, select 'Match Me' when booking - our team will assign the most suitable specialist based on your concern, language preference, and availability.

Before You Join

What You Need for Your Session

Online sessions are designed to be as simple as a phone call. No new software, no accounts to create, no technical setup.

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Device

Minimum: Any smartphone (Android or iOS)

Recommended: Laptop or tablet for a larger screen

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Internet Speed

Minimum: 2 Mbps (video call)

Recommended: 5 Mbps+ for clear video

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Browser / App

Minimum: Chrome, Safari, Firefox (no download needed)

Recommended: Chrome desktop for best experience

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Camera

Minimum: Built-in phone or laptop camera

Recommended: External webcam for desktop users

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Microphone

Minimum: Built-in phone or laptop mic

Recommended: Headphones with microphone for privacy

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Private Space

Minimum: A private room where you can speak freely

Recommended: Headphones if privacy is limited

Before your first session: click the link in your confirmation email or WhatsApp message to test your audio and video. This 30-second check prevents technical issues on the day.

Available Everywhere

Athena Online - Available Across India

Athena's online psychiatry service was built specifically to serve patients in cities and towns where specialist psychiatric care is not easily accessible. A 45-minute video session with a senior Athena psychiatrist is available from:

Metro CitiesTier-2 CitiesTier-3 & BeyondAbroad
Delhi NCR Lucknow Meerut Indian expats globally
Mumbai Jaipur Haridwar (via Athena online platform)
Bengaluru Chandigarh Dehradun
Hyderabad Indore Varanasi
Chennai Bhopal Agra
Kolkata Kochi Patna
Guwahati Nagpur Ranchi
Pune Coimbatore Bhubaneswar

If you live outside these cities and can access stable internet, you can access Athena online. Location is not a barrier. We conduct sessions in English, Hindi, Bengali, Punjabi, and Assamese.

Session Fees

Online Consultation Fees

ServiceFee (₹)
Initial Online Consultation - Psychiatrist (60 min)₹1,500 – ₹2,500
Follow-Up Online Consultation - Psychiatrist (30 min)₹900 – ₹1,500
Online Therapy Session - Clinical Psychologist (50 min)₹1,200 – ₹2,000
Couples / Family Online Session (60 min)₹1,800 – ₹2,800
Second Opinion Consultation (60 min)₹2,000 – ₹3,000
Prescription Renewal Session (20 min)₹600 – ₹900

Insurance Note: Many health insurance policies in India now cover telemedicine consultations under the outpatient mental health benefit. Contact your TPA or insurer before booking — our billing team can assist. Under the Mental Healthcare Act 2017, insurers must cover mental health on par with physical health.

Recovery Stories

What Patients and Families Say

Swipe to read more  →
FAQ

Frequently Asked Questions

Yes, and seamlessly. Because Athena operates both online and in-person services, your medical records transfer automatically. You will see the same doctor or be formally handed over to an in-person colleague with full clinical context.
Schedule H1 drugs (which include several psychiatric medications) cannot be prescribed for the first time via telemedicine under MCI guidelines — an in-person evaluation is required for initiation. However, if you are already stable on a controlled medication prescribed by another doctor, continuation via online consultation may be possible. Your doctor will advise on the first call.
Your doctor will attempt to reconnect. If the video cannot be restored, the session continues by phone. If the entire session is lost due to technical failure, you receive a full reschedule at no charge.
Yes. Sessions are available in English, Hindi, Bengali, Punjabi, and Assamese. Select your language preference when booking and we'll match you to a doctor who speaks it.
Athena online connects you with qualified consultant psychiatrists (MBBS + MD) — not coaches, counsellors, or chatbots. You receive a formal diagnosis where appropriate, valid medical prescriptions, and a documented treatment plan. Your treating doctor knows your full history across sessions — this is ongoing clinical care, not one-off advice.
Yes. The Board of Governors in supersession of the Medical Council of India published the Telemedicine Practice Guidelines in March 2020, which explicitly permit registered medical practitioners to consult, diagnose, and prescribe via video, audio, or text. Athena's doctors are all MCI-registered psychiatrists operating within these guidelines.
Yes — for most conditions. A psychiatric diagnosis is based primarily on clinical interview and mental status examination, both of which can be conducted effectively via high-quality video. Some diagnoses require physical examination or specific biological tests — in those cases, your online doctor will arrange the appropriate follow-up before confirming a diagnosis.
No. Your medical records are confidential and not accessible to your employer. Billing appears as 'Athena Health Services' with no diagnostic terminology. If you choose to use employer health insurance, the claim would be visible to the TPA — in which case many patients choose to pay privately instead. Your doctor can advise.
If your doctor identifies a crisis risk during a session, they will initiate a safety plan with you in real time and may recommend an emergency in-person assessment. If a crisis arises between sessions, you can call our mental health helpline. For immediate risk-to-life situations, please call 112 or NIMHANS Helpline: 080-46110007.
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